TERMS & CONDITIONS

Please take the time to review these terms and conditions before you place an order an ILUMINAR Lighting product. 

 

Product Warranty

Please reference our Warranty page for the full terms of our warranty.

 

Our Business Name & Credit Card Charges

Charges to your credit card for products that you order from this website will show on your statement as ILUMINAR Lighting. However some credit card companies abbreviate the name.

 

Order Placement

You can order our products by browsing our website and adding the items you wish to purchase to your shopping cart.

Once you’ve added the fixtures you’d like to order to your shopping cart, click on the shopping cart icon in the upper right hand corner of the screen. You’ll be prompted to enter your shipping and payment information.

Upon order submission, you’ll be sent an email confirmation with a receipt of the products ordered as well as shipping information. If there are any problems with your order, please contact us immediately at sales@iluminarlighting.com

 

Product Availability

Due to the number of combinations available, we build every fixture to order on a first come, first served basis basis. The lead time projection is our best estimate, it’s not guaranteed and is subject to change based on circumstances that can be out of our control.

 

Shipping and Delivery 

Shipping times are estimated in the shopping cart. These times are provided by the 3rd party shipping companies, are NOT guaranteed and can take longer. It’s our experience that while the shipping times provided by the 3rd party shipping companies are usually fairly accurate, there will be occasions where it may take longer. 

 

Pre-Pay Options

We offer the following pre-payment options:

  • Visa
  • MasterCard
  • American Express
  • PayPal 

Since we build all ILUMINAR fixtures to order, your credit card will be debited for the full purchase amount when you submit your order.

If you pay for your order with PayPal, PayPal will immediately debit your PayPal account for the full purchase amount.

If you pay by Bank or Cashier’s Check, simply mail your check to our address.  Once we receive the payment, we will start production.

 

Pricing Information

All pricing is based on US dollars and is subject to change without notice. All charges are invoiced in US dollars and will be converted to your local currency by your credit card company.

 

Currency Exchange

Charges will be invoiced in US dollars and will be converted to your local currency by your credit card company. Pricing is only guaranteed to be accurate in US dollars.

 

Shipping & Handling Costs

Shipping costs are based on current rates as published by the specific shipping carrier. To determine the cost to ship your order, simply add items to the cart.

 

International Orders

We will accept International orders from most countries. We can ship to you via FedEx, DHL and USPS. Duties and brokerage charges may be assessed by your counties customs service and the shipping company, and these charges are the buyer’s responsibility.

 

Order Processing Time

We will make every effort to ship your order within the lead time projection provided on our website. However we are unable to guarantee any specific lead/delivery time.

 

Expediting

Since we build orders on a first come, first served basis, we are not able to expedite any orders.  We value each of our customers, and if we expedite an order for one customer, it will mean someone is going to get bumped down the schedule.

 

Combining Orders

We aren’t able to combine multiple orders for shipping. If you need to order additional items, you’ll need to enter a new order that will be processed and shipped separately.

 

Returns & Exchange Policy

Refunds and replacements will be provided in accordance with our Warranty Policy.

 

Order Cancellation

If we have not started production on your order, you can cancel without penalty. Once we begin production, orders may not be cancelled.  To cancel an order, please send an email to sales@iluminarlighting.com

 

Product Liability

ILUMINAR Lighting’s sole obligation for products that prove to be defective by ILUMINAR’s own evaluation tests will be to repair or replace the products. Outside of our published warranty, ILUMINAR gives no warranty either expressed or implied, and specifically disclaims all other warranties, including warranties for merchantability and fitness. In no event shall ILUMINAR’s liability exceed the buyers purchase price. Nor shall ILUMINAR be liable for any indirect or consequential damage. Notice of possible defective products must be made within 30 days of delivery. This warranty does not apply to products that have been subject to misuse including, but not limited to; the application of a reverse voltage to LEDs, static discharge, overheating, water submersion, accident, modifications, or alteration which makes it impossible for ILUMINAR technicians to test the product. All product warranties are void if the LEDs have been tampered with or the fixture opened by the customer.  

ILUMINAR is not responsible for the indirect exchange or resale of products to territories that are recognized under Federal or International trade embargos.

Our LED lighting products are extremely bright. Customer should not look directly into the lights. NEITHER ILUMINAR, NOR ITS EMPLOYEES, SHALL BE LIABLE FOR ANY DAMAGES OR LOSSES INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ASSOCIATED WITH USING LED LIGHTING PRODUCTS.

 

Use of our Website

By accessing our website (shop.iluminarlighting.com), you warrant and represent that you are legally entitled to do so and to make use of information made available via the website.

 

External Links

External links may be provided for your convenience, but they are beyond our control and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

 

Misprints & Errors

We make every effort to ensure that the information provided on our website is current and accurate. However, misprints, errors, inaccuracies, omissions (including incorrect specifications for products) or other errors may sometimes occur despite our best efforts. ILUMINAR does not warrant that the content of our Website including, without limitation, product descriptions, availability or photographs, is accurate or complete. 

ILUMINAR reserves the right to: (a) correct any error, inaccuracy or omission at any time without prior notice or liability to you or any other person; (b) change at any time the products and services advertised or made available for sale on the website, the prices, fees, charges and specifications of such products and services, any promotional offers and any other website content without any notice or liability to you or any other person; (c) reject, correct, cancel or terminate any order, including accepted orders for any reason and (d) limit quantities available for sale or sold.

 

Technical Specifications & Product Information

Product information and specifications supplied on this website is based on information published by the respective product manufacturers and is provided for reference only. NEITHER ILUMINAR, NOR ANY OF ITS EMPLOYEES, SHALL BE LIABLE FOR DAMAGES OR LOSSES INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR OTHER LOSSES ARISING OUT OF ERRORS OR OMISSIONS ON THEIR WEBSITE OR ON ANY PRINTED DOCUMENTATION PUBLISHED BY ILUMINAR.

 

Technical Advice Disclaimer

It is expressly understood that any technical advice furnished (via email, telephone, blog or any other form of communication) by ILUMINAR or any of its employees with reference to the use of electronic products is given free and ILUMINAR assumes no obligations or liability for the advice given or the results obtained. All such advice is given and accepted at the buyer’s risk. If you’re not experienced with the use of high powered LEDs, HID lighting and electronics, then we highly recommend that you engage an experienced electronics technician or engineer to provide you with assistance. NEITHER ILUMINAR, NOR ANY ITS EMPLOYEES, SHALL BE LIABLE FOR ANY DAMAGES OR LOSSES INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR OTHER LOSSES ARISING OUT OF ANY ADVICE PROVIDED.

 

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under USA and other copyright laws, and is the property of ILUMINAR Lighting and Luminous Planet, LTD. Copyright (c) 2019, ILUMINAR Lighting, ALL RIGHTS RESERVED.

Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with ILUMINAR or purchasing ILUMINAR products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with ILUMINAR or to purchase ILUMINAR products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by ILUMINAR. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

 

Trademarks

All trademarks, service marks and trade names of ILUMINAR used in the site are trademarks or registered trademarks of ILUMINAR.

 

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state Nevada, USA without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of ILUMINAR products) shall be in the provincial or federal courts located in Nevada, USA. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of ILUMINAR products) must be commenced within one (1) year after the claim or cause of action arises. ILUMINAR’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. ILUMINAR may assign its rights and duties under this Agreement to any party at any time without notice to you.

 

Third-Party Links

In an attempt to provide increased value to our visitors, ILUMINAR may link to sites operated by third parties. However, even if the third party is affiliated with ILUMINAR, ILUMINAR has no control over these linked sites, all of which have separate privacy and data collection practices, independent of ILUMINAR. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, ILUMINAR seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

 

Terms Of Use

ILUMINAR products are not designed or intended for use in connection with the illegal manufacturing, cultivation, or production of controlled substances. Our products are intended for commercial horticultural and research uses in accordance with applicable law. The lawful and proper use of our products is a condition of their sale. 

Any improper use of the ILUMINAR products voids the warranty otherwise provided. Any illegal use of our products could subject the user to severe fines, penalties and/or imprisonment under the law of your jurisdiction. All comments and testimonials presented, in any form, by customers are not the representations of, nor do they represent the opinions of the manufacturers.

You acknowledge that neither ILUMINAR Lighting, nor any of its agents, affiliates, directors, employees and associates may be held liable, responsible or accountable for any type of damage, litigation or other legal action, which may arise either from your legal or illegal use of ILUMINAR products, websites, or consultation, and under no circumstances will you be eligible for any form of compensation from the aforementioned.

 

We reserve the right to amend and update these Terms and Conditions at any time without notice. Terms & Conditions were last updated on September 2019.